Focus on Your Therapy. We'll Help With the Insurance Process.

At NY Therapy Group, we want to make accessing quality mental health care as simple as possible. Many of our clients use their out-of-network insurance benefits to reduce the cost of therapy. This means you pay for your therapy session directly at the time of session, and we provide the documentation needed for out-of-network reimbursement. Depending on your insurance plan, you may be reimbursed for a significant portion of your therapy costs. Most insurance plans with out-of-network mental health benefits reimburse between +30% often between 60% and 80% of session fees, though coverage varies by plan.

Before starting therapy, we encourage you to check your benefits using Thrizer's Out-of-Network Benefits Calculator.

This free tool can help you estimate your coverage, reimbursement rates, deductible status, and expected out-of-pocket costs.

All fees are set in together in the free consultation video call. We offer limited sliding scale slots based on financial need. Under the No Surprises Act, individuals who are uninsured or choosing not to use insurance have the right to receive a Good Faith Estimate outlining the expected cost of services. We are happy to provide a Good Faith Estimate upon request before treatment begins.

Getting started is simple. Reach out through our contact form or schedule a free consultation call using this link—we’ll walk you through the next steps and answer any questions along the way.

You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.

What is your cancellation policy?

NY Therapy Group has a 48-hour cancellation policy. If insufficient notice is given and a reschedule within the same calendar week is unable to occur, the full fee of the session will be charged. We always do our best to offer rescheduling slots if schedules allow

We recommend missing no more than 6 sessions in a calendar year.

We wish we could!! They often won’t speak with us directly and respond to members quicker. 94% of the claims we submit on behalf of patients are immediately accepted. However, if a claim is denied, the reason will typically be provided by your insurance company. In many cases, claims can be corrected and resubmitted.

If your insurer requires claims to be submitted directly by the member, we can provide a detailed superbill containing all necessary information, including:

• Dates of service

• Diagnosis codes

• Procedure codes

• Provider information

• Payment receipts

You can then upload the superbill through your insurance portal or submit it according to your insurer's instructions.